Refund policy

Last updated: April 25, 2026

We sell consumables. Which means once it’s out, it’s out. But if something’s off, we’ll fix it.

1. Returns

We don’t accept returns (hygiene reasons—you get it).

2. When we will fix it

We’ve got you if:

• Your product arrived damaged or leaking.
• You received the wrong item.
• The product was expired at delivery.

3. What you need to do

• Tell us within 24–48 hours.
• Share clear photos or an unboxing video.
• Email: [Insert Email]

4. What happens next

If it checks out, we’ll:

• Send a replacement, or
• Refund your money.

5. Refund timing

Approved refunds take 5–7 business days to show up.

6. Cancellations

• Cancel before dispatch = all good.
• After dispatch = not possible.

7. What we can’t cover

• Change of mind.
• Wrong address entered.
• Minor packaging differences.